SAP Knowledge Base Article - Preview

2667320 - Dataset is incomplete in new and transferred reports based on BEx queries in Crystal Reports 2016 after updating from BI 4.1 to BI 4.2 SP5 Patch 1


  • Not all the records are retrieved in Crystal Reports 2016 SP5 Patch 1 for some specific fields from a specific BEx query.
  • New and old reports are affected by the data loss.
  • Users are able to see only partial results without any warnings or error messages.
  • The correct SAP Integration Kit Transports are loaded successfully.



  • SAP BusinessObjects Business Intelligence Platform 4.2 Support Package 5 Patch 1
  • SAP Crystal Reports 2016
  • BICS layer


SAP BusinessObjects Business Intelligence platform 4.2


crystal, cr, reports, bw, bics, less, dataset, incorrect, incomplete, different , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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