2667359 - Workflow Escalation change default values for "targetValue" field - Employee Central.

Customer want to trigger a specific users for the escalation, picking id´s/name of user instead the default values included in the "targetValue" field that are: Manager | Manager Manager | HR Manager.

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SAP SuccessFactors - Employee Central

Limitation by the system, according the Implementation Guide the only fields that "Person" is a supported value for workflow is the fallowing:

• CC role
• Contributors

Implementing and Configuring Workflows in Employee Central: Routing Workflows.

Employee Central, Workflow Escalation, Escalation, targetValue , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , How To