Customer want to trigger a specific users for the escalation, picking id´s/name of user instead the default values included in the "targetValue" field that are: Manager | Manager Manager | HR Manager.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
SAP SuccessFactors - Employee Central
SAP SuccessFactors Employee Central all versions
Employee Central, Workflow Escalation, Escalation, targetValue , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , How To
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.