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2667433 - Install/Upgrade of HANA Cockpit fails

Symptom

Hana Cockpit upgrade fails with "Error uploading application "sapui5_fesv3""

Entries in hdblcm.log:

13:56:45.471 - INFO: Output line 62: Application "sapui5_fesv3" is not modified and will not be updated
13:56:45.471 - INFO: Output line 63: Uploading application "sapui5_fesv3"...
14:26:59.734 - INFO: Output line 64: Execution of step UploadAppStep has timed out
14:26:59.734 - INFO: Output line 65: ---------------- deploy service END --------------------------------
14:27:00.852 - INFO: Output line 66: Execution of step UploadAppStep has timed out
14:27:00.852 - INFO: Output line 67: Execution of step UploadAppStep has timed out
14:27:00.852 - INFO: Output line 68: Installation of the component XSAC_UI5_FESV3 (sap.com) 1.44.23 failed during deployment.
14:27:00.852 - INFO: Output line 69: Deployment of the MTA com.sap.ui5.dist.sapui5-dist-xsa.XSAC_UI5_FESV3 1.44.23 failed. Check SAP release information note [No release note provided] and analyze the issue. In case you need help, contact SAP support using the SAP component [No SAP component provided]
14:27:00.951 - INFO: Output line 70:
14:27:00.952 - INFO: Output line 71: Installation of archive file(s) '/sap_software/HANA_COCKPIT_2SP6/SAP_UI5_1/sapui5-dist-xsa-1.44.23.zip' failed.
14:27:00.963 - INFO: Output line 72: To see installation logs execute 'xs display-installation-logs 5535 -scv'.
14:27:00.963 - INFO: Output line 73: com.sap.lm.sl.alm.core.monitor.ProcessException: Unexpected error: Execution of step UploadAppStep has timed out
14:27:00.964 - INFO: Output line 74: Installation of the component XSAC_UI5_FESV3 (sap.com) 1.44.23 failed during deployment.
14:27:00.964 - INFO: Output line 75: Deployment of the MTA com.sap.ui5.dist.sapui5-dist-xsa.XSAC_UI5_FESV3 1.44.23 failed. Check SAP release information note [No release note provided] and analyze the issue. In case you need help, contact SAP support using the SAP component [No SAP component provided]
14:27:01.443 - INFO: Program terminated with exit code 1
14:27:01.443 - INFO: Switching back to root user.
14:27:01.443 - ERR : Installation of SAPUI5 FESV3 XSA 1 - SAPUI5 SDK 1.44 failed
14:27:01.443 - INFO: ---------------------------------------------------------
14:27:01.443 - INFO: END: Installation of SAPUI5 FESV3 XSA 1 - SAPUI5 SDK 1.44 failed (start: 13:54:55.540 duration: 00:32:05)

Entries in xs_install_components.log:

3/7/18 1:24:55.575 PM [APP/1-1] ERR Caused by: java.lang.Exception: Error uploading application "sapui5_fesv3": Could not get files to upload (Scanned 32290 files (485 MB) in 1 m 59 s (4.04 MB/s)): Error executing request PUT https://<url_removed_for_security>: java.lang.InterruptedException
3/7/18 1:24:55.575 PM [APP/1-1] ERR at com.sap.lm.sl.alm.prod.installer.process.steps.PollStateStep.pollStatus(PollStateStep.java:188) ~[alm-prod-installer-process-1.13.4.jar:1.13.4]
3/7/18 1:24:55.575 PM [APP/1-1] ERR at com.sap.activiti.common.impl.AbstractActivitiStepWithBridge.executeStep(AbstractActivitiStepWithBridge.java:59) ~[com.sap.activiti.common-1.28.0.jar:na]
3/7/18 1:24:55.575 PM [APP/1-1] ERR at com.sap.activiti.common.impl.AbstractActivitiStep.execute(AbstractActivitiStep.java:56) ~[com.sap.activiti.common-1.28.0.jar:na]
3/7/18 1:24:55.575 PM [APP/1-1] ERR at com.sap.cloud.lm.sl.slp.steps.AbstractSLProcessStepWithBridge.execute(AbstractSLProcessStepWithBridge.java:38) ~[com.sap.cloud.lm.sl.slp-1.44.8.jar:na]
3/7/18 1:24:55.575 PM [APP/1-1] ERR at org.activiti.engine.impl.delegate.JavaDelegateInvocation.invoke(JavaDelegateInvocation.java:34) ~[activiti-engine-5.15.2-sap-03.jar:5.15.2-sap-03]
3/7/18 1:24:55.575 PM [APP/1-1] ERR at org.activiti.engine.impl.delegate.DelegateInvocation.proceed(DelegateInvocation.java:37) ~[activiti-engine-5.15.2-sap-03.jar:5.15.2-sap-03]
3/7/18 1:24:55.575 PM [APP/1-1] ERR at org.activiti.engine.impl.delegate.DefaultDelegateInterceptor.handleInvocation(DefaultDelegateInterceptor.java:25) ~[activiti-engine-5.15.2-sap-03.jar:5.15.2-sap-03]
3/7/18 1:24:55.575 PM [APP/1-1] ERR at org.activiti.engine.impl.bpmn.behavior.ServiceTaskJavaDelegateActivityBehavior.execute(ServiceTaskJavaDelegateActivityBehavior.java:49) ~[activiti-engine-5.15.2-sap-03.jar:5.15.2-sap-03]
3/7/18 1:24:55.575 PM [APP/1-1] ERR at org.activiti.engine.impl.bpmn.behavior.ServiceTaskJavaDelegateActivityBehavior.execute(ServiceTaskJavaDelegateActivityBehavior.java:40) ~[activiti-engine-5.15.2-sap-03.jar:5.15.2-sap-03]
3/7/18 1:24:55.575 PM [APP/1-1] ERR at org.activiti.engine.impl.bpmn.helper.ClassDelegate.execute(ClassDelegate.java:116) ~[activiti-engine-5.15.2-sap-03.jar:5.15.2-sap-03]
3/7/18 1:24:55.575 PM [APP/1-1] ERR at org.activiti.engine.impl.pvm.runtime.AtomicOperationActivityExecute.execute(AtomicOperationActivityExecute.java:54) ~[activiti-engine-5.15.2-sap-03.jar:5.15.2-sap-03]
3/7/18 1:24:55.575 PM [APP/1-1] ERR ... 27 common frames omitted
3/7/18 1:24:56.332 PM [APP/1-1] ERR #2.0#2018 03 07 13:24:56.332#-07:00#WARN#com.sap.lm.sl.alm.prod.installer.process.steps.PollStateStep#
3/7/18 1:24:56.332 PM [APP/1-1] ERR ###4DBF8E0D401840B19A4C5D19FAF213E1###com.sap.lm.sl.alm.prod.installer.process.steps.AbstractPIStep$1########Thread-7#PLAIN##
3/7/18 1:24:56.333 PM [APP/1-1] ERR Error occurred by setting of the final state for the process#


Read more...

Environment

  • SAP HANA Extended Application Services, Advanced Model
  • SAP HANA, platform edition 2.0

Product

SAP HANA 1.0, platform edition ; SAP HANA, platform edition 2.0

Keywords

cockpit ; sapui5_fesv3 ; XSA ; install ; upgrade ; fail , KBA , BC-XS-RT , OP Runtime / XS Controller , HAN-CPT-CPT2 , SAP HANA Cockpit version 2 - based on XSA , Problem

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