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SAP Knowledge Base Article - PreviewSymptom
You have activated the full create option for creating tickets and are receiving an exception occurred message when creating a ticket in offline mode.
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Environment
SAP Hybris Cloud for Customer - Offline Mode
Product
SAP Cloud for Customer add-ins 1805 ; SAP Cloud for Customer core applications 1805
Keywords
Offline, Full Create, Tickets, Servicetickets,offline,service,full create , KBA , LOD-CRM-SRP-OFL , Ticket Offline Maintenance , How To
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