Symptom
You have created a Kit Item List for a Parent Kit ID -KK (KK refers to Kit ID), however when you check the consistency of the kit system throws below warning message:
Sales organisation details for item does not match with kit -KK
Or you added a new Product XYZ (XYZ represents the Product ID) and the following error occurs when you click on Check Consistency:
Product ID XYZ does not have active sales org matching the kit header
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Product and Service Portfolio WorkCenter.
- Go to the Kit Item List view.
- Choose All Kits and find the required Kit ID. (KK refers to Kit ID)
- Select and Edit it.
- Choose Check Consistency.
- System throws above warning message.
Cause
In a Parent Kit, more than one sales organizations are maintained with distribution channel under Sales tab. However the same Sales Organizations are not updated for all Items maintained in a Kit Item List. To avoid an inconsistency the same should also be maintained in Child Kit Item List.
Resolution
- Go to Product and Service Portfolio WorkCenter.
- Go to Products View.
- Choose All Products and find Parent Kit ID.
- Select and Edit it.
- Choose View All and navigate to Sales tab.
- Here you can see many Sales Organizations for Parent Kit however same are not maintained for Kit Items in a Kit Item List.
- Now go to Kit Item List view and find the required Kit ID :KK (KK refers to Kit ID).
- Edit it and View All.
- Here under section :Items, all kit items are available.
- Open each Product ID via hyperlink.
- Navigate to Sales tab and set up the Sales Organizations with Distribution Channel details same as Parent Kit ID:KK (KK refers to Kit ID).
- Perform Save.
- Once it is done for all Items in a sales kit, perform Check Consistency.
Keywords
Sales organisation details for item does not match with kit, Parent Kit Item, Sales Kit Item List, Sales Organizations and Product and Service Portfolio; Kit header; Kit Item; sub item; Item List; Sales Kit; , KBA , sales organisation details for item does , AP-PRD-MAT , Material , Problem