Symptom
Some columns in Ad Hoc do not return data when reporting on Open Enrollment Mentoring programs
Environment
- SAP SuccessFactors HXM Suite
- SAP SuccessFactors Mentoring
- SAP SuccessFactors Analytics
Reproducing the Issue
- Analytics
- Ad Hoc
- Select domain 'Mentoring'
- Select your Open Enrollment Data Sets
- Select columns, e.g.:
- Actual Mentoring Program Mentor Signup Date
- Actual Mentoring Program Mentee Signup Date
- Actual Mentoring Program Matching Date
- Mentoring Program Matching Date
- Mentoring Program Mentor Signup Date
6. Preview the report and you will see that these columns do not pull data
Cause
Expected Behavior: These columns do not pull data for Open Enrollment programs, only for Supervised/ Unsupervised programs. Open Enrollment does not have a status like mentor signup, mentee signup or matching.
Resolution
This is by design. Open Enrollment programs do not have these dates defined. However, you can report on the date columns 'Request Accepted Date' or 'Request Declined Date' for Open Enrollment.
Keywords
Ad Hoc, Mentoring, Open Enrollment, adhoc, reporting, analytics, report, reports, reportable, columns, request accepted date , KBA , LOD-SF-MEN-REP , Reporting & Analytics, Data Imports & Exports , Problem