SAP Knowledge Base Article - Public

2667849 - Mentoring - Reporting on Open Enrollment


Some columns in Ad Hoc do not return data when reporting on Open Enrollment Mentoring programs


  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Mentoring
  • SAP SuccessFactors Analytics 

Reproducing the Issue

  1. Analytics
  2. Ad Hoc
  3. Select domain 'Mentoring'
  4. Select your Open Enrollment Data Sets
  5. Select columns, e.g.:
  • Actual Mentoring Program Mentor Signup Date
  • Actual Mentoring Program Mentee Signup Date              
  • Actual Mentoring Program Matching Date
  • Mentoring Program Matching Date
  • Mentoring Program Mentor Signup Date

     6. Preview the report and you will see that these columns do not pull data


Expected Behavior: These columns do not pull data for Open Enrollment programs, only for Supervised/ Unsupervised programs. Open Enrollment does not have a status like mentor signup, mentee signup or matching.


This is by design. Open Enrollment programs do not have these dates defined. However, you can report on the date columns 'Request Accepted Date' or 'Request Declined Date' for Open Enrollment.


Ad Hoc, Mentoring, Open Enrollment, adhoc, reporting, analytics, report, reports, reportable, columns, request accepted date , KBA , LOD-SF-MEN-REP , Reporting & Analytics, Data Imports & Exports , Problem


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