SAP Knowledge Base Article - Public

2668152 - The Field Ship-To is Missing in the Sales Order's Item Level


There is no option to add Ship-To column in the product facet of sales order.


SAP Hybris Cloud for Customer.

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Sales Order view.
  3. Click on an Adapt->Edit Master Layout option.
  4. Open Sales Order XYZ (where XYZ represent the sales order id) and go to the Products facet.
  5. In adaptation mode put your cursor on products table and click on Add Field.

You can see there is no Ship-To field available to be added, hence it is not possible to have different Ship-To for different products.


This is currently not supported for sales order document.


This is an expected system behavior.


Sales Order, Multiple Ship-To, Product facet , KBA , adaptation mode , different ship-to party for sales order , adding ship-to column , LOD-LE-CQP-CO , Lean Sales Orders , Problem


SAP Cloud for Customer 1805