SAP Knowledge Base Article - Public

2668152 - The Field Ship-To is Missing in the Sales Order's Item Level

Symptom

There is no option to add Ship-To column in the product facet of sales order.

Environment

SAP Cloud for Customer.

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Sales Order view.
  3. Start Adaptation mode.
  4. Open any Sales Order and go to the Products facet.
  5. In adaptation mode put your cursor on products table and click on Add Field.

The Ship-To field is not available to be added, hence it is not possible to have different Ship-To entries for different products.

Cause

This is currently not supported for sales order documents.

Resolution

This is an expected system behavior.

Keywords

Sales Order, Multiple Ship-To, Product facet , KBA , adaptation mode , different ship-to party for sales order , adding ship-to column , LOD-LE-CQP-CO , Lean Sales Orders , Product Enhancement

Product

SAP Cloud for Customer add-ins 1805