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SAP Knowledge Base Article - PublicSymptom
Unable to map Nationality fields with Onboarding keys in Field Mapping Tool.
Nationality, Second Nationality and Third Nationality fields are not appearing in Field Mapping Tool.
Environment
Onboarding
Reproducing the Issue
Login to Instance -> Admin Center -> Field Mapping Tool for Onboarding/Offboarding EC Integration ->
Choose the Onboarding field "SAP_Nationality", Category "Personal Info". The Mapping Field for EC for Nationalty is not available for selection.
Cause
Data Type for key - SAP_Nationality is SF HCM Picklist under Onboarding Settings -> Data Dictionary.
Resolution
In EC, Field "Nationality" is type "COUNTRY" which means it pulls from the "COUNTRY" MDF Object. Therefore if you configure Onboarding field as SF HCM Picklist, it will not allow you to select Nationality field in EC in the mapping drop-down because the Source and Target fields differ in configuration.
To resolve this, change the datatype of Onboarding Key from SF HCM Picklist to String in Onboarding Data Dictionary and you will find Nationality mapping becomes available in Field Mapping Tool. Once mapping done, you can revert data type to SF HCM Picklist .
Keywords
Nationality
Second Nationality
Third Nationality. , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem