2668288 - Differences between Regular/personalized S-user ID and Technical Communication User

Symptom

Where should the regular S-user ID be used in Solution Manager?
Which steps in Solution Manager require the Technical Communication User (S-user ID)?
Which S-user ID needs to be used on Step 3.1 RFC Connectivity when configuring Solution Manager?
Which S-user ID needs to be entered on Step 3.2 Support Hub Connectivity when setting up Solution Manager?
Is the wrong S-user ID be used in Solution Manager?

Environment

Solution Manager 7.2 SP05 and higher
Technical Systems with ST-PI 740 or higher
Focused Run for SAP Solution Manager

Product

SAP Focused Run all versions ; SAP Solution Manager 7.2

Keywords

Technical Communication User, AISUSER, SDS_CONFIGURATION , KBA , SV-SMG-SVC , Administration of Service Connections with Solution Manager , SV-SMG-SUP , Service Desk / Incident Management , XX-SER-FORME , SAP for Me , SV-SMG-INS-CFG-SYP , System Preparation , SV-FRN-INS , FRUN: Installation , Problem

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