Symptom
The supplier has created his own administrator user on the Supplier Self-Registration page and is trying to logon with these credentials to an enterprise portal URL where SUS is integrated. Logon is however not possible a "User authentication failed" error occurs.
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Environment
- SAP Supplier Relationship Management (SRM)
- SAP enhancement package for SAP Supplier Relationship Management
- Supplier Self Services (SUS)
Product
SAP Supplier Relationship Management all versions ; SAP enhancement package for SAP Supplier Relationship Management all versions
Keywords
User authentication failed, SUS portal integration, Business Package for Supplier Collaboration 4.0, Supplier Trading Partner Directory, SAP Enterprise Portal , KBA , SRM-SUS-ADM , Business Partner, User, Customizing , SRM-ROS , Supplier Registration , Problem
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