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2668522 - Error processing print request in HTML5 website

Symptom

  • Printing in HTML fails, error "Error processing print request"
  •  In ctserver logs, there is the following error

07-11-18 17:12:12 PID=2976 THD=6732 USR=ADMIN MSG=0 DEBUG Cartesis.Magnitude.Operation.Printing.PrintingServices - EndPrinting() PS2PDF: -q -P- -dSAFER -dNOPAUSE -dBATCH -sDEVICE=pdfwrite -sOutputFile="C:\Users\COR089~1\AppData\Local\Temp\{26DE95C2-972E-4A2C-BD32-0233C9DE74FE}.pdf" -dCompatibilityLevel=1.4 -c.setpdfwrite -f "C:\Users\DCOM_User\AppData\Local\Temp\{26DE95C2-972E-4A2C-BD32-0233C9DE74FE}.pdf.ps"
07-11-18 17:12:12 PID=2976 THD=6732 USR=ADMIN MSG=0 ERROR Cartesis.Magnitude.Operation.Printing.PrintingServices - PS2PDF: cannot find gswin64c.exe
07-11-18 17:12:12 PID=2976 THD=6732 USR=ADMIN MSG=0 ERROR Cartesis.Magnitude.Operation.Printing.PrintingServices - PS2PDF: gswin64c.exe failed
07-11-18 17:12:12 PID=2976 THD=6732 USR=ADMIN MSG=0 DEBUG Operation_server_win32 - 00007AB829DF868C CPrintingRequestHandler::PrintCurrentDocument @ PrintingRequestHandler.cpp #377 end


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Environment

SAP Financial Consolidation 10.1

Product

SAP Financial Consolidation 10.1

Keywords

HTML5 print, ghostscript , KBA , fc , EPM-BFC-UI5 , Web HTML5 UI5 , Problem

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