SAP Knowledge Base Article - Preview

2668656 - Error: CA-008: User with ExternalId 'XYZ' does not exist.

Symptom

Error message: CA-008: "User with ExternalId 'XYZ' does not exist" (where 'XYZ' represents the User ID) appears when you try to access E-Mail Integration work center.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

E-mail Integration; User Settings; CA-008; , KBA , LOD-CRM-INT-OEM , Provisioning issues for OEM integration (eg iCRM) , How To

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