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SAP Knowledge Base Article - PreviewSymptom
Error message: CA-008: "User with ExternalId 'XYZ' does not exist" (where 'XYZ' represents the User ID) appears when you try to access E-Mail Integration work center.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
E-mail Integration; User Settings; CA-008; , KBA , LOD-CRM-INT-OEM , Provisioning issues for OEM integration (eg iCRM) , How To
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