2668839 - Approve Button disabled /Greyed out on Supplier invoice Approval Task

Approver while trying to approve a supplier invoice saw that approve button is greyed out.

SAP Business ByDesign

Approver will follow these Steps

1. Go to Managing my Area
2. Click on Approvals View
3. Choose the respective Supplier Invoice

You will notice that Approve button is greyed out.

After the Supplier invoice was submitted for approval some changes was made that effects the posting for Supplier invoice so system cannot allow the approver to approve.

1. Go to Supplier Invoicing
2. Click on Invoices and Credit memos
3. Search for respective Supplier invoice and open it
4. Click on Actions button and choose Withdraw from approval

You will  get see errors if any and  you can accordingly rectify the errors.

A case document about one of such errors is 2669005 -Error message: Period XXX in Fiscal Year YYYY Closed for Closing Step Operational Postings.

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