SAP Knowledge Base Article - Public

2668888 - "*.asp" file download is requested when playing a course in LMS


  • When users launch a course in LMS, a file of "ASP" extension is requested to be downloaded.


  •  Learning Management System


  • As per Operations team analysis, the root cause is:

The client is calling an ‘.asp’ page which support is based on the type of scripting used in the pages as some types of scripting are not allowed with Linux.

asp is a server side language, much like php (asp actually stands for 'active server pages'). this sounds like it's a problem with the server
either not parsing the pages correctly or not sending the correct mime-type.
there's also the possibility that it's using vbscript instead of javascript (or possibly IE only javascript). vbscript is only supported in IE (and browsers using its rendering engine) for windows. iirc, even ie for mac doesn't support it.

We have also checked it, and maybe these (Microsoft) files are not even supported on Apache by default.


  •  Content vendor needs to change the .asp scripting method. In case further information is required, the Content Integration Guide can be consulted.


.asp, *.asp, content launch issue, asp file download, content does not launch , KBA , LOD-SF-LMS-CNT , Content , Problem


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