2668889 - Item Already Exists for Product ID

• You want to add the same product (ProductXYZ, where ProductXYZ is the Product ID) multiple times in the Base Price List with different Amount and Price Unit values.
• However, the system displays the following error message: "Item for Product ID ProductXYZ already exists."

SAP Cloud for Customer core applications

1. Log on to SAP Sales and Service Cloud Version 2.
2. Navigate to Products.
3. Open the Price Lists view.
4. Select Base Price List from the dropdown.
5. Open the Base Price List ABC (where ABC is the name of the Base Price List) that is in Not Released status.
6. Click View All.
7. Navigate to the Items tab.
8. Click Add Row.
9. Select product ProductXYZ (where an entry for ProductXYZ already exists in the same Base Price List).
10. Enter the Amount and Price Unit.
11. Click Save.

Result:
The system displays the following error message:

"Item for Product ID ProductXYZ already exists."

• Only one entry can be maintained for each product in a Base Price List.
• If you attempt to add the same product multiple times to the same Base Price List, even with different Amount or Price Unit values, the system displays the following error message: "Item for Product ID ProductXYZ already exists."

This is the expected system behavior by design.

Product ID, Base Price, Unit, Amount, Status  , KBA , LOD-CRM-PRO , Products , Problem