SAP Knowledge Base Article - Public

2669091 - Not possible to maintain entry in "Use Template" when using the App 'Request Maintenance'


The App 'Request Maintenance' has the button "Use Template" but only the entry "Default Template" is available. The User is unable to maintain templates under the "Use Template" option in the App 'Request Maintenance' through SSCUI / Expert Configuration



  • SAP ERP Plant Maintenance (PM)
  • SAP S/4HANA, on-premise
  • SAP S/4HANA, cloud edition

Reproducing the Issue

  1. Open the 'Request Maintenance' App via the Fiori Launchpad
  2. Select 'Use Template'. There is only the 'Default Template' option available


This is a case of Missing Functionality


It is not possible to maintain or change the templates under "Use Template" in the App 'Request Maintenance'. Please use the SAP Customer Influence Program to request this functionality within future releases


F1511 , KBA , PM-FIO , Fiori User Interface (UI) for PM , PM-FIO-2CL , Fiori User Interface (UI) for PM (Public Cloud) , Problem


SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions