SAP Knowledge Base Article - Public

2669091 - Not possible to maintain entry in "Use Template" when using the App 'Request Maintenance'

Symptom

  • The App 'Request Maintenance' has the button "Use Template" but only the entry "Default Template" is available.
  • The User is unable to maintain templates under the "Use Template" option in the App 'Request Maintenance' through SSCUI / Expert Configuration.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP ERP Plant Maintenance (PM)
  • SAP S/4HANA, on-premise
  • SAP S/4HANA, cloud edition

Reproducing the Issue

  1. Open the 'Request Maintenance' App via the Fiori Launchpad.
  2. Select 'Use Template', there is only the 'Default Template' option available.

Cause

Missing Functionality.

Resolution

  • It is not possible to maintain or change the templates under "Use Template" in the App 'Request Maintenance'.
  • Please use the SAP Customer Influence Program to request this functionality within future releases.

Keywords

F1511, Request Maintenance, Use Template, Fiori , KBA , PM-FIO , Fiori User Interface (UI) for PM , PM-FIO-2CL , Fiori User Interface (UI) for PM (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions