Symptom
- The App 'Request Maintenance' has the button "Use Template" but only the entry "Default Template" is available.
- The User is unable to maintain templates under the "Use Template" option in the App 'Request Maintenance' through SSCUI / Expert Configuration.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP ERP Plant Maintenance (PM)
- SAP S/4HANA, on-premise
- SAP S/4HANA, cloud edition
Reproducing the Issue
- Open the 'Request Maintenance' App via the Fiori Launchpad.
- Select 'Use Template', there is only the 'Default Template' option available.
Cause
Missing Functionality.
Resolution
- It is not possible to maintain or change the templates under "Use Template" in the App 'Request Maintenance'.
- Please use the SAP Customer Influence Program to request this functionality within future releases.
Keywords
F1511, Request Maintenance, Use Template, Fiori , KBA , PM-FIO , Fiori User Interface (UI) for PM , PM-FIO-2CL , Fiori User Interface (UI) for PM (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions