SAP Knowledge Base Article - Preview

2669325 - How to add a user as a SAP Business Technology Platform Global Account Administrator

Symptom

  • There is a need to add someone as the Global Account administrator in the SAP Business Technology Platform (SAP BTP. URL: https://cockpit.btp.cloud.sap) Cockpit.
  • Administrator access to a subaccount has been lost and the user who created the subaccount is no longer part of the organization.
  • Cannot create or delete subaccounts.
  • The button "Edit" is missing from the "Entitlements" page.


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Environment

  • SAP Business Technology Platform (SAP BTP)
  • Cloud Foundry (CF)
  • Neo

Product

SAP Business Technology Platform all versions

Keywords

Global Account, Global Account Administrator, NEO, Account Administrator, Super Administrator, Super Admin, Cloud Admin, Edit, Edit button, SCP, Cloud Platform, Admin, member, add member, BTP, create button, create subaccount, delete, delete subaccount, BTP Cockpit, cpi, add global account admin   , KBA , BC-NEO-CIS , Commercial Infrastructure , BC-NEO-CIS-OPS , Operation Requests related to CIS , Problem

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