Symptom
You are updating 'Reported By' field in Tickets using Migration Template but this field in not updated in Ticket header.
Though Reporter field can be seen in Involved Parties facet of the Ticket.
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Environment
SAP Hybris Cloud For Customer.
Product
SAP Cloud for Customer add-ins 1805 ; SAP Cloud for Customer add-ins 1808 ; SAP Cloud for Customer add-ins 1811
Keywords
Migration , Reporter, Reported By , Ticket , Service Request , KBA , data workbench , migration , ticket , agent , reporter , reported by not updating , LOD-CRM-SRP , Service Request Processing , Problem
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