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2669386 - Reported By Field Not Updated In Tickets Using Migration Template


You are updating 'Reported By' field in Tickets using Migration Template but this field in not updated in Ticket header.

Though Reporter field can be seen in Involved Parties facet of the Ticket.



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SAP Cloud for Customer add-ins 1805 ; SAP Cloud for Customer add-ins 1808 ; SAP Cloud for Customer add-ins 1811


Migration , Reporter, Reported By , Ticket , Service Request , KBA , data workbench , migration , ticket , agent , reporter , reported by not updating , LOD-CRM-SRP , Service Request Processing , Problem

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