SAP Knowledge Base Article - Public

2669545 - Catalog Search Takes a Long Time Generating Results. Error is Displayed


Over time the Catalog Search has become slower to the point where it is throwing an error:

A system exception occurred while performing the search. Please try again. if the issue persists contact your system administrator.


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Reproducing the Issue

  1. Perform catalog searches
  2. Search results take a long time to generate results and eventual error is displayed to the user performing the search.


This is due to the Power Search Optimization Automatic process being disabled for an extended amount of time


  • Enable the Power Search Optimization AP, it is reccomended this be run weekly
  • To do this go to System Admin > Automatic Processes > Power Search Optimization


SF, success factors, LMS, slow catalog search, slow search, catalog search error, catalog optimization , KBA , LOD-SF-LMS-CAT , Catalog , Problem


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