Symptom
When editing a Sales Order and clicking on Actions, the option Sign and Add Signatures is not visible.
Environment
SAP Cloud For Customer
Reproducing the Issue
- Go to the Sales Workcenter.
- Open the Sales Order ABC (ABC represents the subject of the Ticket).
- Click on Edit.
- Click on Actions.
- The option Sign and Add Signatures is not visible.
Cause
There is a missing question in the Business Configuration work center.
Resolution
- Go to Business Configuration workc enter.
- Go to Implementation Project view.
- Click on First Implementation.
- Click on Edit project Scope.
- Click on next and go to Questions.
- Expand Sales.
- Expand New Business.
- Expand Sales Order.
- Mark the question Do you want to capture and attach a graphical signature to the sales order?.
Keywords
Sales Order; Signature; Digital; , KBA , LOD-LE-CQP-CO , Lean Sales Orders , How To
Product
SAP Cloud for Customer core applications all versions