SAP Knowledge Base Article - Public

2669657 - How to Enable Digital Signature for Sales Quotes


When editing a Sales Quote and clicking on Actions, the option Sign and Add Signatures is not visible.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales Workcenter.
  2. Open Sales Quote ABC (ABC represents the subject of the Ticket).
  3. Click on Edit.
  4. Click on Actions.
  5. The option Sign and Add Signatures is not visible.


There is a missing question in the Business Configuration workcenter.


  1. Go to Business Configuration Workcenter.
  2. Go to Implementation Project View.
  3. Click on First Implementation.
  4. Click on Edit project Scope.
  5. Click on next and go to Questions.
  6. Expand Sales.
  7. Expand New Business.
  8. Expand Sales Quotes.
  9. Mark the question Do you want to capture and attach a graphical signature to the sales quote (Valid for touch enabled devices only)?.


Sales Quotes; Digital; Signature , KBA , LOD-LE-CQP-CO , Lean Sales Orders , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions