SAP Knowledge Base Article - Preview

2669658 - Unable to Remove the JAM as Knoledge Base

Symptom

You have descoped the question to activate the JAM integration even so the JAM is still being used as Knowledge Base.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

JAM; Tickets; , KBA , LOD-CRM-SRP , Service Request Processing , How To

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