SAP Knowledge Base Article - Public

2669848 - Why some managers' direct reports structure display differently compared with others in Org Chart?

Symptom

Some managers' direct reports structure display differently compared with others in Org Chart.

Org Chart less than 16 reports.png

org chart 16 reports.png

Environment

SuccessFactors

BizX

Reproducing the Issue

1) Go to View Org Chat

2) Find a manager who has less than 16 direct reports

3) Find a manager who has more than or euqal to 16 direct reports

Cause

It is by design.

Resolution

When a manager has 16 or more direct reports, the reports will be arranged in a tighter way as shown in the second screenshot. Whereas if a manager has less than 16 direct reports, it will display more nicely in a row as shown in the first screenshot as there is enough space. This is by system design and you cannot change or customize the way how they are displayed.

See Also

N/A

Keywords

Org Chart display, reports arrangement, Ort Chart hierachy , KBA , LOD-SF-PLT-ORG , Org Chart Issues , How To

Product

SAP SuccessFactors HXM Core all versions