SAP Knowledge Base Article - Public

2669969 - Integration Center processes only one record when using "Application / UI" trigger type - Integration Center


You created an integration on Integration Center with its Trigger Type set as "Application / UI". When executing the integration, it processes just one record.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors HXM Suite
    • Integration Center

Reproducing the Issue

  1.  Create a new integration with Trigger Type = Application / UI

  2.  Here we created an Outbound integration as an example, and we can see that the preview shows many records:


  3.  However when executing the integration, only one record is written in the generated document:


NOTE: The same behavior will occur if an Inbound integration is created: only one record is inserted into SF.


The expected behavior of the integration with Trigger Type "Application / UI" is to process only one single record.


The "Application / UI" Trigger Type can only be used properly by Recruiting module related processes.

To get multiple records you should select the Trigger Type "Scheduled" when creating the integration:

trigger types.png

. Therefore, there are two ways to solve this issue for your integration:

  1. Creating a new integration, selecting trigger type "Scheduled" and then configuring it manually to behave the same as your current integration;
  2. Copying your current integration and editing the .icd file's triggerType field value: 
    1. Export the .icd file of your current integration (refer to steps 1 to 3 of the Resolution section from 2884402 - How to make a copy of an integration (job) in Integration Center - SuccessFactors);
    2. Open the .icd file with a text editor and change the file's 'triggerType' field value from "APPUI" to "SCHEDULED":
      triggertype field change.png
    3. In Integration Center -> My Integrations, click on 'Create' and select the option 'Import an Integration Definition';
      import integration definition.png
    4. Choose the .icd file you've edited on step 2 and import it.

See Also

Another related KBA 2491521 - Integration Center - User Assistance Documentation link

Integration Center Guide


Integration, return, 1, one, record, center, APP/UI, APPUI, only, run, now, schedule, preview, different, app, ui, Application / UI, trigger, no, filter, not 2884402 - How to make a copy of an integration (job) in Integration Center - SuccessFactors , KBA , LOD-SF-INT-INC , Integration Center , LOD-SF-INT , Integrations , How To


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