2669969 - Integration Center processes only one record when using "Application / UI" trigger type - Integration Center

You created an integration on Integration Center with its Trigger Type set as "Application / UI". When executing the integration, it processes just one record.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors HXM Suite
• Integration Center

1.  Create a new integration with Trigger Type = Application / UI
   
   
2.  Here we created an Outbound integration as an example, and we can see that the preview shows many records:
   
   
   
   
3.  However when executing the integration, only one record is written in the generated document:
   
   

NOTE: The same behavior will occur if an Inbound integration is created: only one record is inserted into SF.

The expected behavior of the integration with Trigger Type "Application / UI" is to process only one single record.

The "Application / UI" Trigger Type can only be used properly by Recruiting module related processes.

To get multiple records you should select the Trigger Type "Scheduled" when creating the integration:

. Therefore, there are two ways to solve this issue for your integration:

1. Creating a new integration, selecting trigger type "Scheduled" and then configuring it manually to behave the same as your current integration;
2. Copying your current integration and editing the .icd file's triggerType field value: 
1. Export the .icd file of your current integration (refer to steps 1 to 3 of the Resolution section from 2884402 - How to make a copy of an integration (job) in Integration Center - SuccessFactors);
2. Open the .icd file with a text editor and change the file's 'triggerType' field value from "APPUI" to "SCHEDULED":
   
3. In Integration Center -> My Integrations, click on 'Create' and select the option 'Import an Integration Definition';
   
4. Choose the .icd file you've edited on step 2 and import it.

Another related KBA 2491521 - Integration Center - User Assistance Documentation link

Integration Center Guide

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