SAP Knowledge Base Article - Public

2670243 - How to customize email template for mentees and mentors


Where can I edit the email template for mentees and mentor?

Why can't I see the email template in Open Enrollment?

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SAP SuccessFactors Mentoring


You can change the email template being sent to the mentee and mentors in supervised and unsupervised programs, this is not available in open enrollment program.

NOTE: This is the only method of changing the email templates, the pre set template itself cannot be edited 


1. Create a mentoring program unsupervised/supervised

2. Fill up the following information needed

3. In the tab of "Sign Up Form" you can see "Email Template" and press "Setup".


4. You will be able to customize the email template for the mentees and mentor.

Mentor and Mentee.png


Mentoring, Career Development, Email Template , KBA , LOD-SF-MEN-EML , Emails, Notifications & Alerts , How To


SAP SuccessFactors HCM all versions