Symptom
Where can I edit the email template for mentees and mentor?
Why can't I see the email template in Open Enrollment?
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Mentoring
Resolution
You can change the email template being sent to the mentee and mentors in supervised and unsupervised programs, this is not available in open enrollment program.
NOTE: This is the only method of changing the email templates, the pre set template itself cannot be edited
Procedure
1. Create a mentoring program unsupervised/supervised
2. Fill up the following information needed
3. In the tab of "Sign Up Form" you can see "Email Template" and press "Setup".
4. You will be able to customize the email template for the mentees and mentor.
Keywords
Mentoring, Career Development, Email Template , KBA , LOD-SF-MEN-EML , Emails, Notifications & Alerts , How To