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2670288 - Error "Unable to save job" occurs when promoting job in Promotion Management


  • When try to promote any object in Promotion Management in CMC, error occurs: Sorry, Promotion management application is unable to process your request.  The error from the server is: Unable to save job.  
  • This issue occurs when trying to promote the job.
  • The LCM user (or group he/she belongs) does have required permissions to Promotion Management Application, content folders and objects.
  • Issue also happens on Administrator user(s).



  • SAP BusinessObjects Business Intelligence (BI) Platform 4.x
  • All supported OS versions


SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2


promotion management, CMC, unable to save job, error, LCM, error, CMC, CLI , KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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