SAP Knowledge Base Article - Preview

2670535 - PDF Preview opens pop-up asking to open or save the file


When you open the PDF Preview on a spool preview using the menu option Goto > PDF Preview, you get a Windows 'File Download' pop-up asking "Do you want to open or save this file?".  You have the options to Open, Save or Cancel.  If there are multiple pages you may be presented with the pop-up for each page you scroll through.  It may be the case that only some users or some PCs have this problem.

Windows pop-up.png



Internet Explorer


KBA , BC-CCM-PRN , Print and Output Management , BC-FES-GUI , SAP GUI for Windows , BC-SRV-SCR , SAPscript , BC-SRV-SSF , Smart Forms , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.