SAP Knowledge Base Article - Preview

2671123 - Facets Missing In Ticket Detail View When Creating New Ticket

Symptom

When creating a new Ticket, the full screen is shown but you can only see 4 facets: Overview, Involved Parties, Attachments and Products.


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Environment

SAP Cloud For Customer

Product

SAP Cloud for Customer core applications 1805

Keywords

Ticket, Create, Detail View , KBA , LOD-CRM-SRP-UI , Ticket Related UI , Problem

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