Symptom
In Application log of app Manage Automatic Payment (App ID F0770) Error No email recipient has been maintained is raised and or Sender email address can't be initial.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- Financial Accounting (FI)
- SAP S/4HANA Cloud Public Edition
Cause
The error is raised for the output requests with email channel not correctly maintained for the payment advice.
Resolution
Error: No email recipient has been maintained
The receiver email address is not maintained in APP Maintain Business Partner (APP ID BP)
You need maintain same in your BP master data section: Vendor: Correspondence - Field Clrk's Internet add: (Internet address of partner company clerk)
Or there is not address maintained on Email Recipient rule for payment advice in Output Parameter Determination app.
You need to maintain the default email address and additional email addresses for one recipient.
Error: Sender email address can't be initial
In Output Parameter Determination
In the Select Business Rules section, choose:
Show Rules for: Payment Advice
Determination Step: Email Settings
Check if Email Address is blank/invalid
**** You need to maintain the <sender email address> ****
See
Test SCRIPT J60 BRF+ Settings for Payment Advice
Output Parameter Determination.
.....
Email Settings |
In the Select Business Rules section, choose: Show Rules for: Payment Advice Determination Step: Email Settings |
Details display in the Maintain Business Rules section. |
Add Rules |
Choose the Edit button. Under Table Contents choose the + (Insert New Row) button and enter the following by choosing … or selecting Direct Value Input from the dropdown in each field: Output type: PAYM_ADV Sender Email: <sender email address> Email Template: FFO_PAYM_ADVICE_EMAIL_TEMPLATE |
|
See also Configuring the Output of Payment Advice Forms
...
Email Settings |
You specify the email address for sending payment advice forms. The email template FFO_PAYM_ADVICE_EMAIL_TEMPLATE is delivered by SAP. You cannot change its content. Please enter a valid email address as the sender email. |
See all information below on Sender Email
Error: A technical error occured when sending the email.
Sender domain in && is not allowed
in Output Items -> Display Message Log in app Manage Automatic Payment
Review also Setting Up Output Management (1LQ)
in particular see sections
3.1.2 Email
Emails are sent using the e-mail server provided with your system. The purpose of this task is to define the
technical setup for sending emails. This includes defining the sender domains, sender email addresses, and email
addresses for testing
....
4.2 Setting Up Email
With the SAP S/4HANA Cloud Public Edition Output Management framework, you can automatically send configured application
documents in PDF format to business partners via e-mail. SAP provides you with predelivered email templates for
several application objects. You can customize the email templates by cloning the generic ones, and populating the
subject line and body of the email.
During the technical setup procedure, an individual email domain is assigned to each tenant to send emails in the
SAP S/4HANA Cloud Public Edition environment. The my3XXXXX.mail.s4hana.ondemand.com domain is used in the technical
communication with the cloud email infrastructure. However, in business communication, it's expected that the
readable email header contains addresses from a customer's email domains (for example,
John.Doe@company.com). During tests, it's necessary to control which addresses the test system can send emails
to. This section describes the relevant settings.
4.2.1 Define an Email Sender Domain
In business communication, it's expected that the readable email header contains addresses from a customer's
email domain or domains. In this setting, you can define which domain is allowed in the readable email header. You
may also specify a list of domains if multiple domains are allowed.
Examples:
● company.com would allow all email addresses in this domain such as John.Doe@company.com
● *.company.com would allow all email addresses in company.com subdomains such as
John@sales.company.com or Doe@service.company.com
(With regard to Error Message Domain in sender email address &1 is not allowed.(APOC_OC_CONFIG052 ) issued in Output Parameter Determination. Ensure that domain is set up correctly in accordance with instructions 4.2.1 Define an Email Sender Domain. Do NOT define domain with @ Character. Remove the character @ from domain, Follow example guide.)
....
4.2.2 Define a Default Email Sender Address
Generally, the output control functionality determines a sender email address and adds it to the email header.
Within this setting, you may define a default sender address if no sender address has been determined.
Example:
● do.not.reply@company.com
SPAM EMAIL:
See https://support.sap.com/content/dam/SAAP/Sol_Pack/Library/Setup/1LQ_Set-Up_EN_XX.pdf
4.2.6 Publish SPF Record for Sender Domain
The purpose of this task is to prevent that emails sent by your SAP S/4HANA system are classified as spam and do not reach the recipients.
See Also
Configuring the Output of Payment Advice Forms
TEST SCRIPT J60 BRF+ Settings for Payment Advice
2808603 - Output Parameter Determination - Creation of condition Field
2756062 - Email address from customer master data is not considered for output of payment advice in "Manage Automatic Payments" app
Create and Send Payment Advices to Payees
Keywords
F0770, F110, CLOUD, SAP_BR_AP_ACCOUNTANT, SAP_BR_AR_ACCOUNTANT, SAPF110S, ACH, application log, vendor, BP, EMAIL , Supplier, payment advice, OBPM4, LFB1, INTAD, US_ACH_FSN, J60, output, APOC_OR_MESSAGES APOC_OR_MESSAGES359, APOC_OR_MESSAGES051 , KBA , FI-FIO-AP-PAY-2CL , Payment Apps (Public Cloud) , FI-AP-AP-B , Payment Progam / Payment transfer (DE, JP, US) , FI-FIO-AP , Fiori UI for Accounts Payable , FI-FIO-AP-2CL , Fiori UI for Accounts Payable (Public Cloud) , FI-AP-AP-B1 , Payment transfer (w/o DE, US) , FI-FIO-AP-PAY , Payment Apps , Problem