Symptom
- Assignee entered an incorrect start date for the candidate.
- How to update the candidate's start date in onboarding 1.O.
Environment
SAP SuccessFactors Onboarding 1.0 - All Versions
Cause
- Candidate Start Date is incorrect.
- Request from the customer to update the Start Date.
Resolution
Kindly submit a ticket with SAP Cloud Product Support via SAP for Me, our compliance team will verify first before proceeding on correcting the data.
Please follow the template below when creating an case.
Subject: Need to Correct Start Date of Candidate
Component: LOD-SF-OBD-I9
Problem Description:
|
Affected Candidates (Full Name)
Incorrect and Correct Date
|
NOTE:
SAP Cloud Product Support needs to confirm first with the compliance team before proceeding with your request.
SAP Internal : Please refer to internal memo.
Keywords
I9 Start Date ; WOTCStartDate ; Incorrect Input ; Wrong Start Date ; Need to change start date , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , Problem
SAP Knowledge Base Article - Public