SAP Knowledge Base Article - Public

2671901 - Average Headcount Is Showing Multiple Rows Per Employee

Symptom

The 'Average Headcount' measure in WFA is showing multiple rows per employee when Drill to Detail is selected.

Environment

SAP Success Factors Workforce Analytics (ANA) - All versions

Cause

This is expected behaviour.

Average Headcount has to take into account all parts of the month for each employee, and if anything changes during the month there will be more than one record.

For example, the employee was promoted, demoted or transferred, their position (or any attribute of that position) could change, they could acquire a disability, and so on.

This is true with or without WFA on HANA.

Resolution

In order to retrieve a single record per employee for each month, use SOP or End of Period (EOP) measure instead.

Like EOP Headcount or EOP FTE, there is an EOP flag which DTD is able to filter on.

See Also

2581517 - Enable WFA on HANA

2326072 - Drill to detail not working in WFA

Keywords

WFA, Average Headcount, WFA on HANA, Drill to Detail, DTD , KBA , LOD-SF-WFA-WA , Workforce Anaytics , How To

Product

SAP SuccessFactors Workforce Analytics 1805