Symptom
Translate Families and Roles in JDM either via instance or via Provisioning - Employee Profile - JDM
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors Employee Profile
Reproducing the Issue
Go to Manage Job Roles
Click on Family, Select download
Select Roles you want to download and "Include IDs(Family, Role, Competency, Behavior)" and click on Download
You will have a template such as below:
Translate a Family and Roles
Resulted to an error message
Resolution
Families and Roles in JDM1.0 do not support multiple languages. They can only have 1 language in JDM1.0
This is the expected behavior for importing Families and Roles.
Job Profile Builder (JPB or JDM2.0) can support multiple locales for Families and Roles. But for this, we need to enable "JDM2.0" in Provisioning, and migrate all the data from JDM1.0 to JPB.
Customer can choose whether they need to use JDM1.0 or JDM2.0. They can discuss this with their CSM or Partners.
Keywords
SuccessFactors; Families & Roles; Administrative Support Families; , KBA , LOD-SF-TIH-JDM , Job Description Manager , Problem