SAP Knowledge Base Article - Public

2672376 - Unposted Customer Invoice Error: 'Account determination is missing for item type Sales Revenue'

Symptom

A Customer Invoice appears as Unposted Source Document with the error message 'Account determination is missing for item type Sales Revenue. Specify account determination in chart of accounts ABC - Chart of Accounts and account determination profile <XYZ>. Column Path Sales -> Revenues (Service)->Sales Revenue, Item Type Sales Revenue'

(ABC represents the Chart of Accounts).

(XYZ represents the Account Determination Profile).

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the General Ledger work center and navigate to the Source Documents view. 
  2. By default Unposted Source Documents appear.
  3. Find the Customer invoice in question and select it. 
  4. The error  'Account determination is missing for item type Sales Revenue. Specify account determination in chart of accounts ABC - Chart of Accounts and account determination profile <XYZ>. Column Path Sales -> Revenues (Service)->Sales Revenue, Item Type Sales Revenue' appears. 

Cause

There is a Product maintained in the Customer Invoice with missing account determination settings in Fine Tuning.

  • In the invoice press the Product ID to open its Master Data.
  • Navigate to the Valuation tab.
  • Take note of the Account Determination Group DEF entered here. (DEF represents the assigned Account Determination Group). 

Resolution

Maintain Account Determination Group DEF with the respective G/L Account in Fine Tuning:

  1. Go to the Business Configuration work center.
  2. Go to the Overview view.
  3. Open the Charts of Accounts, Financial Reporting Structures, Account Determination activity. 
  4. Under Account Determination select Sales.
  5. Go to the Revenues tab, select Services/ Materials (if the Product is a material).
  6. Enter the item’s Account Determination in column Account Determination Group for Services/Materials and assign a G/L Account in column Sales Revenue. 
  7. Press Save and Close. 

It is now possible to post the Source Document from the General Ledger via Actions - Post Business Transaction.

Keywords

Account Determination Group. Sales Revenue. Charts of Accounts. Invoice. Unposted Source Documents. , KBA , account determination group. sales reven , charts of accounts. invoice , unposted source documents , AP-ACC , Business ByDesign: Financial Accounting , How To

Product

SAP Business ByDesign all versions