SAP Knowledge Base Article - Public

2672465 - Alumni Profile Page Access in SAP Jam/SAP Work Zone


  • Is it possible to keep showing the names of the users that have become alumni (inactive) on the posts that they did while active on the instance?
  • Customer is trying to add a new People Widget in the home page or in an area in SAP Jam with some specific user but can't find the user in the filter search.
  • When trying to search for the profile in Jam the user is searchable.


  • SAP Jam Collaboration
  • SAP Build Work Zone, Advanced Edition
  • SAP SuccessFactors Work Zone


When a person leaves your company, their SAP Jam account is flagged as being that of an "alumni user". This change replaces their name with "Alumni" and retains their contributed content and comments.


Company administrators can choose to show alumni profiles by selecting the "Show profile pages for alumni" option under User Management. Users will then be able to search for and view alumni profile pages.

See Also


inactive users, posts on jam page still showing , KBA , LOD-SF-JAM-EXT , External User Issues , LOD-SF-EAS-WZC , HR Content Cards in SAP SuccessFactors Work Zone , How To


SAP Jam Collaboration all versions