SAP Knowledge Base Article - Public

2672493 - Blank Panel During Onboarding


  • While moving through the Onboarding process a Blank screen (panel) is encountered, resulting in the inability to proceed further. 
  • After clicking "Next" on a panel (not during the review step) you are presented with a white screen with a rectangular border and no further information.


SAP SuccessFactors Onboarding


comparison validator is enabled on this panel and is comparing against a key that is not on this panel.


  • Comparison validators may only be used to compare keys that are present on the same panel.
  • Comparison validators cannot be used to compare keys from different panels, or keys that were entered earlier in the process.
  • This is unique from the scenario of seeing a blank screen after the signature step, which is more likely related to an issue with the integration between Onboarding and DocuSign.


Onboarding, Successfactors, Success Factors, Panel, SF, nothing , KBA , LOD-SF-OBD , Onboarding , Problem


SAP SuccessFactors Onboarding all versions