SAP Knowledge Base Article - Public

2672517 - Application Error While Submitting Timesheet

Symptom

When an employee enters the hours on the timesheet UI and click Submit, an application error occurs.

Environment

SAP SuccessFactors Employee Central - Time Sheet

Reproducing the Issue

  1. Proxy as employee and navigate to Time Sheet UI.
  2. Enter data in timesheet.
  3. Click submit button and application error pops up.

Cause

  • Check if the application error has fingerprint=78d0642ed5e6fbd2b03debc3b44da06b6b5544e6.
  • If yes, this is a configuration issue.

Resolution

  • Check if the Time Valuations in the Time Recording Profile(Admin Center -> Manage Data) is as per the Working Time (Refer Time Sheet Handbook)
  • If yes, check if there is a value in the field ‘Time Account Type for Working Time Account’ in the Time Profile
  • If there is no value, then follow the steps provided in the Time Sheet Handbook for working time accounts and create a Time Account Type. This Time Account Type needs to be added in the field ‘Time Account Type for Working Time Account’ in the Time Profile

CPS TEAM - REFER INTERNAL MEMO

Keywords

78d0642ed5e6fbd2b03debc3b44da06b6b5544e6 Time Sheet Application Error Working Time Accounts , KBA , LOD-SF-EC-TMS , Time Sheet , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions