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SAP Knowledge Base Article - PreviewSymptom
The Filter Assigned to Employee returns different results for the Service and Support Team and the Service Technician Team in Tickets.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Service and Support Team, Service Technician Team, Tickets, Assigned to Employee, Filter, Results, Query, Value Help , KBA , LOD-CRM-SRP , Service Request Processing , Problem
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