SAP Knowledge Base Article - Public

2673409 - How To Enable the Side Pane In Cloud for Customer System


You would like to understand how to enable the Side Pane in your SAP Cloud for Customer system.


SAP Cloud for Customer

Reproducing the Issue

The view is without a side pane.


But you would like to have a side pane like the below image.



In order to enable the side pane, you may follow the steps below:

  1. Click on the User menu, in the top-right corner of the system UI.
  2. Click Settings.
  3. Navigate to Company Settings option.
  4. Scroll down until you find the option Enable Side Pane and Disable Header Information from Top.
  5. Check both options as Yes.
  6. Click Save.
  7. Logout and Logon again to see the changes reflected in the Business Objects.


RUI Fiori, Side Pane , KBA , LOD-CRM-SRP-UI , Ticket Related UI , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions