SAP Knowledge Base Article - Preview

2673464 - How to auto-populate the data in an Incident or ChaRM document with data based on Multilevel Category selection?


How to automatically populate some data elements in a new CRM Web UI document for Solution Manager IT Service Management or ChaRM, based on the selected entries for Multilevel Category data.



  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2


SAP Solution Manager 7.1 ; SAP Solution Manager 7.2


SOLMAN, description field data, priority field data, , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , How To

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