SAP Knowledge Base Article - Public

2673562 - Print option in Presentation not functioning

Symptom

Clicking on print link in module, nothing seems to happen.

Environment

SAP SuccessFactors Presentations

Reproducing the Issue

When trying to print from the Presentations Module, you are in the Chrome Browser, after hitting the print button within
page nothing happens.

Cause

This is due to not having pop ups enabled in the Chrome/IE/Firefox/Safari

Resolution

You will need to enable pop ups by following the below links:

Chrome:
https://support.google.com/chrome/answer/95472?co=GENIE.Platform%3DDesktop&hl=en 

Safari:
https://discussions.apple.com/thread/7910879

IE/Edge:
https://support.microsoft.com/en-us/help/17479/windows-internet-explorer-11-change-security-privacy-settings

Firefox:
https://support.mozilla.org/en-US/questions/962529

See Also

End user system requirements:2144703

Keywords

Presentation Module, Chrome/IE/Edge/Firefox/Safari SuccessFactors, Printing , KBA , LOD-SF-PRS-SYS , System Performance , LOD-SF-PRS-ADM , Admin Center, Permissions, Settings, People Search , Problem

Product

SAP SuccessFactors Succession & Development all versions