SAP Knowledge Base Article - Public

2674077 - Need multiple attachment field in Job Information

Symptom

  • The business scenario needs that all approvers will upload different attachments during approval steps.
  • But jobinfo has just one attachment-id field and we need multiple.

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Platform

Reproducing the Issue

  1.  Go to a test employee profile and Take Action  > Make changes to Job information > Trigger workflow having multiple approval steps.
  2.  Go to the workflow by proxying as approver 1. Upload attachment1 in the attachment field and approve workflow step.
  3.  Proxy as 2nd approver, upload 2nd attachment and approve the workflow.
  4.  Notice that the first approval step attachment gets replaced.

Cause

Every portlet supports only one attachment field.

Resolution

 Job information portlet supports only one attachment field as per design.

Workarounds:

1. Use multiple workflows same effective date different sequence. In each, sequence make different approvers and now you can attach different files in each record.

2. Create and use user-based custom MDF Object to store multiple attachments per user.

Keywords

Need multiple attachment field, need to store multiple attachment files, attachments in job information workflow getting replaced by different approver. , KBA , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , LOD-SF-PLT , Platform Foundational Capabilities , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions