SAP Knowledge Base Article - Preview

2674187 - Error: "Cannot get catalog tile view as SAPUI5: found in negative cache" - SAP Smart Business

Symptom

  •  Error: "Cannot get catalog tile view as SAPUI5: found in negative cache" - in the browser console log
  •  Error: "found in negative cache: 'sap/ushell/components/tiles/indicatorTileUtils/smartBusinessUtil.js'" - in the browser console log
  •  Smart Business tiles shows Cannot load tile


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Environment

  •  SAPUI5 1.52.9
  •  SAPUI5 1.44.36
  •  SAP Netweaver 7.4 and higher

Product

SAP NetWeaver 7.4 ; SAPUI5 all versions

Keywords

Cannot load tile, smart business, cannot get catalog, negative cache, smartBusinessUtil, indicatorTileUtils, Launchpad, Fiori, FLP, tile view , KBA , CA-GTF-SB-SOH , SoH , CA-UI5-COR , Core and Runtime , Problem

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