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SAP Knowledge Base Article - PublicSymptom
When viewing Compensation Executive Review, when a user scrolls down their list the screen jumps continuously. The issue is occurring in Internet Explorer (version 11) and cannot be reproduced on Firefox, Chrome.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors HCM Core
- Talent Management
- Compensation
Reproducing the Issue
Go to compensation > executive review tab > access any template > scroll down the user list and notice the screen jumping.
Cause
This is a known issue under IE, and is related with sfMagicTable, during scrolling, browser will try to scroll and align the table with new location and alignment. But for IE, it have a poor re-render engine and hence the issue. Unfortunately this is a known bug with the SFMagicTable in IE and there is nothing the engineering team can do to fix it.
Resolution
Workarounds suggested:
- Use 15 -20 items per page, so that there is no scrolling.
- Drag the drag handle using the mouse by holding the mouse on the handle and drag down (instead of using the mouse wheel) - the table should scroll more smoothly this way.