Symptom
Everytime you start or restart the Microsoft Outlook the Cloud for Customer/Business ByDesign Add-In gets disabled.
Environment
-
SAP Cloud for Customer
- SAP Business ByDesign
Cause
Microsoft Office imposes strict time limits for add-ins and this includes 1000 ms for loading, 500 ms for folder switch and for shutdown. If the add-in exceeds this time limit, then Office disables the add-in.
Resolution
- Go to File in Microsoft Outlook.
- Select Manage Add-ins/Slow and Disabled Add-ins.
- Select Always enable this add-in.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Keywords
Add-In ; Outlook Add-In ; Add-In disabled , KBA , outlook add-in , excel add-in , outlook addin , c4c add-in , byd add-in , LOD-CRM-GW-OUT , Outlook , How To