SAP Knowledge Base Article - Preview

2674758 - GetServerInfo 503 Service unavailable


When trying to access a Fiori tile application, an error for service /sap/bw/ina/GetServerInfo is showing under the Network tab in Chrome or any browser is used that says:

Error: 503 Service unavailable.



  • SAP NetWeaver 7.40 or higher
  • SAP S/4HANA 1511 or higher


SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP NetWeaver Application Server for ABAP 7.52 for SAP S/4HANA ; SAP S/4HANA 1610 ; SAP S/4HANA, on-premise edition 1511


GetServerInfo Fiori Launchpad activate , KBA , HAN-AS-INA-UI , SAP HANA InA Toolkit, Fiori Search UI , CA-FLP-FE-COR , SAP Fiori Launchpad Frontend Core and Services , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.