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SAP Knowledge Base Article - PreviewSymptom
- DRTM Master Data Purge or DRTM Learning Data Purge throw one of the following errors:
- There is no country specified for this user or user's country is not DRM enabled error.
- Country code doesn't exist or this country doesn't enable DRM. Please check picklist country or MDF country configuration for identity.
- There is no retention time defined for this country.
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Environment
- SAP SuccessFactors HCM
- SAP SuccessFactors Learning
Product
SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Learning all versions
Keywords
DRTM, country, code, failed, straight, picklist, data, retention, management, learning, purge, master , KBA , LOD-SF-PLT-DRM , Data Retention Management , LOD-SF-LMS , Learning Management System , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-LMS-UDR , User Data Purge , LOD-SF-EC-DRM , Data Retention Management - (DRM & DRTM) EC Data Only , Problem
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