SAP Knowledge Base Article - Preview

2674833 - The Error Message 'You Are Not Authorized to Change The Data' is Shown For a User Who Has Write Access to The Ticket When Changing it

Symptom

When trying to change a Ticket you have write access for, the following Error message is shown, when trying to change the Ticket:

'You are not authorized to change the data'


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions

Keywords

You are not authorized to change the data Ticket Access Write Error ; Sub Tickets ; Subtickets ; Sub-Tickets , KBA , LOD-CRM-SRP , Service Request Processing , How To

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