SAP Knowledge Base Article - Public

2675227 - Opportunity's Probability Does Not Change Automatically According to Its Sales Phase


Once the Opportunity's Probability is changed manually, the system does not update it when the Sales Phase gets changed.


SAP Cloud For Customer

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Opportunities view.
  3. Open the Opportunity 123(where 123 is Opportunity ID).
  4. Enter edit mode and change the Sales Phase.
  5. The opportunity's Probability does not get updated.


You have changed the Probability manually.


This is the expected behavior. If the automatic Probability is changed manually, it means that the Opportunity does not follow the default rules anymore, hence no updates are done by the system anymore.

See Also


Opportunity , Sales Phase , Sales Cycle, opportunity Probability field , KBA , probability , sales , opportunity , sales cycle , sales phase , LOD-CRM-OPP , Opportunity Management , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions