SAP Knowledge Base Article - Preview

2675279 - Indexing of CRM_ACCOUNT fails with Serializing / Serialization error

Symptom

You are performing an indexing of object type CRM_ACCOUNT in Enterprise Search (ESH).

The indexing job fails with error:

Error Messages (5)
Populating index data unsuccessful for object type CRM_ACCOUNT in index ESH:<SID>nnn~<SID>nnn~CRM_ACCOUNT~BUILHEADER
An exception was raised
Serializing data to XML stream unsuccessful for database table ESH:<SID>nnn~<SID>nnn~CRM_ACCOUNT~BUILHEADER
HANA call terminated with a technical error
Error occurred during serialization

Note: 
<SID> represents the System ID
'nnn' represents the instance number

The same solution applies for the same issue with object type BC_BUSINESS_PARTNER


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Environment

  • SAP_BASIS: any release
  • BBPCRM: any release

Product

SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP NetWeaver Enterprise Search all versions

Keywords

Serialize Indexing CRM_ACCOUNT , KBA , BC-EIM-ESH , NetWeaver Enterprise Search , Problem

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