Symptom
- Want to use Publication function in SAP Crystal Server
- Publications feature is not included in your current SAP Crystal Server license key
Environment
- SAP Crystal Server 2020
- SAP Crystal Server 2016
Reproducing the Issue
- Create a license key for SAP Crystal Server (User) according to KBA 2611105
- Install license key
- Publications feature is not included
Cause
SAP Crystal Server "user" licenses do not include the Publication function; only the CAL/CS licenses include the Publication feature.
Resolution
First, check if you have a contract for CAL/CS (concurrent) license for SAP Crystal Server. If so, request a license key for SAP Crystal Server CAL/CS (concurrent) by following the steps in KBA 2611105 .
For questions regarding your licenses in your contract or you need to make changes to your available licenses/quantities, contact your SAP Account Manager (KBA 2626344). Your sales contact is responsible for setting up the licenses in your contract based on your company's business needs.
Keywords
Crystal Server, publishing, concurrent license , CAL , CS , Concurrent Sessions , NU , NUL , user license , BI , CS , , KBA , XX-SER-LIKEY-BOJ , Business Objects Products , Problem