SAP Knowledge Base Article - Public

2675575 - Publications feature is not included in your SAP Crystal Server (NU) license key

Symptom

  • Want to use Publication function in SAP Crystal Server
  • Publications feature is not included in your current SAP Crystal Server license key

Environment

  • SAP Crystal Server 2020
  • SAP Crystal Server 2016

Reproducing the Issue

  1. Create a license key for SAP Crystal Server (User) according to KBA 2611105 
  2. Install license key
  3. Publications feature is not included

Cause

SAP Crystal Server "user" licenses do not include the Publication function; only the CAL/CS licenses include the Publication feature.

Resolution

First, check if you have a contract for CAL/CS (concurrent) license for SAP Crystal Server. If so, request a license key for SAP Crystal Server CAL/CS (concurrent) by following the steps in KBA 2611105 .

For questions regarding your licenses in your contract or you need to make changes to your available licenses/quantities, contact your SAP Account Manager (KBA 2626344). Your sales contact is responsible for setting up the licenses in your contract based on your company's business needs.

Keywords

Crystal Server, publishing, concurrent license , CAL , CS , Concurrent Sessions , NU , NUL , user license , BI , CS , , KBA , XX-SER-LIKEY-BOJ , Business Objects Products , Problem

Product

SAP Crystal Server all versions