SAP Knowledge Base Article - Public

2675575 - Publications feature is not included in your current SAP Crystal Server license

Symptom

Want to use Publication function in SAP Crystal Server

Environment

SAP Crystal Server 2016

Reproducing the Issue

  1. Create license key for SAP Crystal Server (User)
  2. Install license key, Publications feature is not included

Cause

Crystal Server user licenses do not include the Publication function.

Resolution

First, check if you have a contract for CAL (concurrent access) license for SAP Crystal Server. If so, request a license key for SAP Crystal Server CAL (concurrent access) by referring to KBA 2611105. In case you are not sure, contact SAP Order Management (see KBA 1660069) or your SAP Account Manager (see KBA 2626344).

See Also

KBA 2628740 - How to Request a License Key for SAP Analytics Solutions - Guided Answers

Keywords

Crystal Server, publishing, concurrent license , KBA , XX-SER-LIKEY-BOJ , Business Objects Products , Problem

Product

SAP Crystal Server 2013 ; SAP Crystal Server 2016